Privacy Policy

Privacy policy

This Privacy Policy for Personal Data (hereinafter referred to as the Privacy Policy) applies to all information that the Internet resource of website lpgroup.kz, located at: https://lpgroup.kz/, can receive about the User while using the website, its Products and Services.

1. TERMS AND DEFINITIONS

1.1. The following terms are used in this Privacy Policy:

1.1.1. Online Store/Website – an information system hosted on the Internet at https://lpgroup.kz/, intended for the sale of Goods/Services to Customers.

1.1.2. LPGroup – LPGroup LLP, a legal entity registered in accordance with the legislation of the Republic of Kazakhstan, BIN: 120640014789.

1.1.3. "Website Administration"– representatives authorized to manage the Website, acting on behalf of LPGroup, who organize and (or) process personal data, as well as determine the purposes of personal data processing, the composition of personal data to be processed, and actions (operations) performed with personal data.

1.1.4. "Personal data" means any information relating directly or indirectly to a specific individual (personal data subject).

1.1.5. "Personal data processing" means any action (operation) or set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.6. "Confidentiality of personal data" is a mandatory requirement for a person who has access to personal data to prevent their dissemination without the consent of the personal data subject or other legitimate grounds.

1.1.7. "Website User (hereinafter referred to as User)" is a person who has access to the Website via the Internet and uses the lpgroup.kz website.

2. GENERAL PROVISIONS

2.1. The Website User's use means acceptance of this Privacy Policy and the terms of the User's personal data processing.

2.2. In case of disagreement with the Privacy Policy terms, the User must stop using the Website.

2.3. This Privacy Policy applies to the lpgroup.kz website, located at https://lpgroup.kz/, and to all relevant websites related to the lpgroup.kz website. LPGroup does not control and is not responsible for third-party websites to which the User can click on links.

2.4. The Website administration does not verify the accuracy of the Personal data provided by the Website User.

3. SUBJECT OF THE PRIVACY POLICY

3.1. This Privacy Policy sets out the obligations of the Website Administration for non-disclosure and ensuring the confidentiality of personal data that the User provides at the request of the Website Administration when registering on the Website or when placing an order for the purchase of Goods/Services offered on the Website.

3.2. The personal data authorized for processing under this Privacy Policy is provided by the User by filling out the registration form on the website.

3.3. The Online Store protects the Data that is automatically transmitted when the pages are visited.

3.4. Disabling cookies may result in the inability to access parts of the Online Store's website that require authorization.

3.5. The Online Store collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems and to monitor the legality of financial payments.

3.4. Any personal information is subject to storage and non-disclosure, except as provided in clauses 5.2. and 5.3 of this Privacy Policy.

4. PURPOSES OF COLLECTING USER'S PERSONAL INFORMATION

4.1. The Website Administration of the Online Store may use the User's personal data for the following purposes:

4.1.1. Identification of the User registered on the Online Store's website for placing an order and (or) concluding a Purchase and sale Agreement with LPGroup.

4.1.2. Providing the User with access to personalized Website resources.

4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Website, provision of services, sale of Goods, processing requests and applications from the User.

4.1.4. Determining the User's location to ensure security and fraud prevention.

4.1.5. Confirmation of the accuracy and completeness of the personal data provided by the User.

4.1.6. To create an account for making purchases.

4.1.7. Notifications to the User of the Online Store's Website about the Order status.

4.1.8. Processing and receiving payments, confirmation of taxes or tax benefits, contesting a payment, determining the right to receive a credit line by the User.

4.1.9. Providing effective customer and technical support to the User in case of problems related to the use of the Website.

4.1.10. Providing the User with product updates, special offers, pricing information, newsletters and other information on behalf of LPGroup, the Online Store or on behalf of the partners of the Online Store or LPGroup.

4.1.11. Carrying out advertising activities with the User's consent.

4.1.12. Providing User access to the websites or services of the Online Store's partners in order to receive products, updates and services.

5. METHODS AND TERMS OF PERSONAL INFORMATION PROCESSING

5.1. The User's personal data processing is carried out without time limit, in any legal way, including in personal data information systems using automation tools or without the use of such tools.

5.2. The User agrees that the Website Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User's order placed on the Website, including the delivery of Goods.

5.3. The User's personal data may be transferred to the authorized state authorities of the Republic of Kazakhstan only on the grounds and in accordance with the procedure established by the legislation of the Republic of Kazakhstan.

5.4. In case of loss or disclosure of personal data, the Website Administration informs the User about the loss or disclosure of personal data.

5.5. The Website Administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

5.6. The Website Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

6. OBLIGATIONS OF THE PARTIES

6.1. The User is obliged to:

6.1.1. Provide information about personal data required to use the Website.

6.1.2. Update and supplement the information provided about personal data in case of changes to this information.

6.2. The Website Administration is obliged to:

6.2.1. Use the information received exclusively for the purposes specified in clause 4 of this Privacy Policy.

6.2.2. Ensure that confidential information is kept confidential, not disclosed without the User's prior written permission, as well as not to sell, exchange, publish, or otherwise disclose the User's transferred personal data, with the exception of clauses 5.2 and 5.3 of this Privacy Policy.

6.2.3. Take precautionary measures to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect such information in the existing business environment.

6.2.4. Block personal data related to the relevant User from the moment of the request or demand of the User or his legal representative or the authorized body for the protection of the rights of personal data subjects for the verification period, in case of identification of false personal data or illegal actions.

7. DISPUTE RESOLUTION

7.1. Before filing a lawsuit on disputes arising from the relationship between the User of the Online Store's website and the Website Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).

7.2. The recipient of the claim shall, within 30 calendar days from the date of receipt of the claim, notify the claimant in writing of the results of the claim review.

7.3. If an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Republic of Kazakhstan at the LPGroup location.

7.4. The current legislation of the Republic of Kazakhstan applies to this Privacy Policy and the relationship between the User and the Website Administration.

8. ADDITIONAL CONDITIONS

8.1. The Website Administration has the right to make changes to this Privacy Policy without the User's consent.

8.2. The new Privacy Policy comes into force from the moment it is posted on the Online Store's Website, unless otherwise provided by the new version of the Privacy Policy.

8.3. All suggestions or questions regarding this Privacy Policy should be reported using the details located in the "Contacts" section of the Website.