LPServise

What is LPServise:

·        Own professional customer service;

·        Network of branches and representative offices;

·        Professionalism of the staff;

·        Full-fledged warranty and post-warranty service;

·        After-sales service;

·        Availability of spare parts warehouses;

·        Successful experience in the implementation of warranty and post-warranty obligations to customers;

·        Service Desk a convenient and accessible application for submitting applications.

The aim of LPServise: 

* Maintenance of technological equipment (FD, FSD, TF, GFS, ACNGFS, shut-off valves)
* Maintenance work on short-term repairs and adjustments of any systems operating under pressure (GFS, ACNGFS, PU)
* Organization of emergency departure of specialists according to requests
* Work on service sheets through shared databases
* Spare parts
* System maintenance and configuration of CMD GS and Oil depots

* Maintenance of Oil depots - Advantages of LPService Outsourcing:

·       Insurance of lost profits in case of GSs downtime;

·       In case of downtime in excess of the agreed standards, the outsourcing company will be obliged to reimburse the lost average profit of the company, or pay the penalties set by the tariff;

·       No cost of maintaining own spare parts warehouse;

·       The spare parts warehouse is created by and at the expense of the outsourcing company;

·       Saving working time on inventory accounting;

·       The existing spare parts warehouse on the company's balance sheet can be purchased by the outsourcing company;

·       Reduction of staff costs;

·       Training, work clothes, tools, transport;

·       Freeing up senior and middle management to solve more important tasks;

·       Round-the-clock response with a full range of services.

The main advantages of LPService Outsourcing:

Increasing the service life of the equipment;

Reducing real costs;
Reduction and monitoring of GS downtime;
Service quality assurance

The possibilities of our solution:

1. Well-developed service packages. Providing a choice of a ready-made package or individual study.
2. Scheduled (routine) teams will service the MFFS according to the approved schedule and only at the specified facilities.
3. The organization of the CRS – A Central Repair Shop that will allow you to repeatedly use the equipment to be repaired.
4. Creation of an analytical center to work with analytics and output the necessary information in the mode of reports agreed with the customer.
5. Organization of a transparent warehouse with customer access to control the turnover of spare parts.

LPService rates and packages

* The "Application" package
Departure of specialists on request during working hours;
Payment upon work completion;
* The "Accident" package
Departure of specialists on request around the clock, seven days a week;
Monthly subscription fee;
Payment only for departure;
* The "GS" package
Departure of specialists on request around the clock, seven days a week;
Troubleshooting according to the degree of criticality of the application;
Responsibility for the GS downtime;
Monthly, quarterly, semi-annual and annual maintenance of GS;
(FSD, tank farm, fuel supply and reception technology, respiratory system);
Additional customer requests (calibration of CDG, CMD etc.);
Creating a virtual spare parts warehouse;
* The "GFS" package
Departure of specialists on request around the clock, seven days a week;
Troubleshooting according to the degree of criticality of the application;
Responsibility for the GS downtime;
Monthly, quarterly, semi-annual and annual maintenance of GFS;
(the LPG issuance module, pressure vessel, CDG)
Additional customer requests (calibration of CDG, CMD etc.);
Creating a virtual spare parts warehouse;
* The "MFFS" package
Departure of specialists on request around the clock, seven days a week;
Troubleshooting according to the degree of criticality of the application;
Responsibility for the MFFS downtime;
Monthly, quarterly, semi-annual and annual maintenance of MFFS;
(FSD, tank farm, fuel supply and reception technology, respiratory system, the LPG issuance module, pressure vessel, CDG);
Additional customer requests (calibration of CDG, CMD etc.);
Creating a virtual spare parts warehouse;

What will you get:

*Providing and visualizing up-to-date information on each service area of the service department, creating an up-to-date database of technological equipment at the facility, understanding the technical and visual condition of the equipment.
* Transparency of health information.
* You will always be sure that your business is working!!!
* Automation of processes and reduction of downtime.
* The process of monitoring the service request will become easy and transparent, and its implementation will become controlled.
* Optimization of personnel costs.
* There will be no more irrational costs for technical personnel and their training.